Hi! We're Ross and Lucinda
We’re delighted to welcome you to Plumberly, our independent family-run plumbing business based in Poole.
We created Plumberly with a simple mission: to offer quality plumbing services anchored in family values of honesty, reliability, and a commitment to helping others.
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Ross’s plumbing journey began in 2001 as an apprentice plumber. Over the next 20 years, he honed his craft working with local businesses, councils and national plumbing firms.
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Lucinda has a background in customer service and marketing and recently came on board full time to head up our customer care and growing the business.
Our goal is to build a plumbing company that looks after its customers and employees better than all the other companies we've previously worked for.
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We started Plumberly because we knew we could do things better
We count ourselves lucky to call the south coast our home and we’re proud to cover Poole, Bournemouth, Christchurch, and most BH postcodes. Together, our aim is to be the most trusted and reliable plumbing service in the area.
From easy booking and quality workmanship to great customer service and aftercare, we’re all about making your experience smooth and stress-free.
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As we expand, we’re excited to welcome more local plumbers and apprentices to our team, providing them with the training and support they need to do a great job.
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Thanks for stopping by! We’re looking forward to helping you.
Real feel good factor with this company
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What makes us different?
Your job done right - guaranteed
You don't need to worry about shoddy work or getting ghosted, because when you book with us you'll automatically be covered by our free one-year guarantee on our workmanship. So, in the very small chance a problem should arise, you can just pick up the phone and a plumber will be back out to fix it free of charge. You'll find our guarantee terms here.
No more waiting. Pick a time that suits you
Tired of waiting around all day for a plumber? We hear you! That's why we offer specific appointment times, so you can choose the perfect time without the wait. Plus you can see our availability online and book instantly. Or if you prefer you can all us on 01202 985368 and we'll be delighted to book your appointment for you.
Exceptional customer satisfaction
Finding reliable trades can be hard. That's why we're dedicated to quality workmanship and exceptional service – all endorsed by our highly satisfied customers, who've rated us 4.9 on Google and 9.9/10 on Checkatrade. So you can book confidently, knowing that you're choosing a highly rated and trusted plumbing company.
Upfront pricing & great rates
Our prices are very competitive and with no call out charges and free no-obligation quotes, you'll know the price upfront, with no hidden or unexpected charges. Book with us and you'll get superb value for money, quality workmanship, excellent customer service and a one-year guarantee.